GDPR Privacy Policy.

Effective Date: [1st January 2025]

[Black Manta] (“we,” “our,” or “us”) is committed to protecting your personal data and your privacy in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your data when you visit our website or use our coaching services.

1. Data We Collect

We may collect the following types of personal data:

  • Identity Data: Name, title, and contact details (e.g., email address, phone number).

  • Professional Data: Job title, organisation, and related information relevant to coaching.

  • Technical Data: IP address, browser type, and device information from website usage.

  • Interaction Data: Records of enquiries, bookings, and feedback related to our services.

  • Special Category Data: Any sensitive information disclosed during coaching sessions, only with your explicit consent.

2. How We Use Your Data

Your data is used for the following purposes:

  • To provide coaching services and manage your bookings.

  • To communicate with you regarding services or changes to our policies.

  • To improve our website and services through analytics.

  • To comply with legal obligations and resolve disputes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent, such as signing up for newsletters.

  • Contractual Necessity: To deliver coaching services as agreed with you.

  • Legal Obligations: To comply with applicable UK laws and regulations.

  • Legitimate Interests: For business operations, marketing (with your consent), and service improvement.

4. Sharing Your Data

We do not sell your data. However, we may share your data with:

  • Trusted third-party service providers (e.g., scheduling platforms or email services) to deliver our services.

  • UK legal or regulatory authorities if required by law.

All third-party providers are GDPR-compliant and process your data securely.

5. Data Retention

We retain your personal data only as long as necessary for:

  • Providing services to you.

  • Complying with legal obligations.

  • Resolving disputes and enforcing agreements.

When no longer needed, your data will be securely deleted or anonymised.

6. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data under certain conditions.

  • Restriction: Limit the processing of your data.

  • Data Portability: Transfer your data to another service provider.

  • Objection: Object to the processing of your data for legitimate interests or direct marketing.

To exercise your rights, contact us at [Your Email Address].

7. Data Security

We implement industry-standard measures to protect your personal data from unauthorised access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

Our website uses cookies to enhance user experience and collect analytics. Please refer to our Cookie Policy for more details.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your information.

10. Contact Us

If you have any questions about this policy or wish to exercise your GDPR rights, please contact us:

Email: info@blackmanta.co.uk

Phone: +44 (0)7961 139753

Address: 16 Cornwall Road, Twickenham, Middlesex, TW1 2AH, United Kingdom

11. Updates to this Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

By using our website or services, you agree to this Privacy Policy.